Constellate Health Support

Last updated: 2026-02-22

If you need help with the Constellate Health app, email us at constellatehealth@gmail.com.

Support hours: Monday-Friday (US Eastern)
Response time: typically within 1-2 business days

Common issues

Cannot sign in: Make sure you verified your email address. If you are using a non-NYU email, your account may also require administrator approval.
Did not receive verification email: Check your spam/junk folder and search for Constellate Health.
Non-NYU account approval: After verifying your email, approval may take 24-48 hours.

Account management

To deactivate or delete your account, see: https://constellate.tsirigos.com/delete-account.html

Privacy and terms

Medical disclaimer

Constellate Health is a research application and is not intended for medical diagnosis or treatment. If you have a medical emergency, call 911 (or your local emergency number).

When contacting support, include

The email address you used to sign up
Your device model (for example, iPhone 15)
Your iOS or Android version
Your app version
A short description of the issue and screenshots if available

Constellate Health is developed by the Applied Bioinformatics Laboratories at NYU Langone Health.